AUTOMOTIVE WINDOW FILM WARRANTY DETAILS
Flexfilm provides a Lifetime Limited Warranty against color instability, fading, peeling, cracking, adhesive failure and delamination for as long as the original customer retains ownership of the stated vehicle. This warranty does not cover glass breakage or any defroster elements attached to glass.
Flexfilm’s obligation under this warranty is limited to replacement of products not conforming to the original product. This warranty is valid only when the products are used in compliance with all applicable state or provincial laws. Installation of this product in a manner that violates state or provincial law is a misuse of the product and voids all warranties, expressed or implied, including but not limited to the warranty of merchantability. Flexfilm shall not be liable in any manner whatsoever for damage related to the use of this product in an illegal manner or application that constitutes failure to meet state or provincial rules and regulations.
We ensure the quality of all window film sold as a clearance product. Clearance products are not eligible for compensation through our limited lifetime warranty program.
This warranty can be validated by completing, detaching, and sending the postcard below to Flexfilm. This postcard must be filled out in its entirety and returned within 30 days of installation to validate the warranty. This warranty is limited to the original customer and is non-transferable. To validate the warranty, you may mail, fax, or email the postcard to Flexfilm. Details can be found on the warranty card itself.
WARRANTY CLAIM PROCEDURE
To make a warranty claim, please contact the original installing dealer before replacing a failed window. Your installing dealer must inspect the failed window and will initiate the warranty claim with Flexfilm. If you have problems contacting the installing dealer, please contact Flexfilm at (256) 748-8468 or firstname.lastname@example.org. To expedite all warranty claims, original purchasers must have this warranty registration form, the original proof of purchase invoice from the installing dealer, a sample of the failed product, and photos showing the failed product on the vehicle.
THERE ARE NO OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED. THIS WARRANTY APPLIES ONLY TO MANUFACTURING QUALITY. THE WARRANTY IS NOT VALID WITHOUT ROLL NUMBERS. The installer is solely responsible for the quality of the installation on your vehicle.
WINDOW FILM CARE
Maintenance should be followed to extend the life and appearance of your Flexfilm automotive film, as well as to maintain your warranty coverage. Do not roll down filmed windows for a period of five (5) days until the film has properly adhered to the glass. Do not wash the film for thirty (30) days after installation. Do not use abrasive cleaners or coarse cloths. Use a mild soap and clean, soft cloth or synthetic sponge.